NEPRA

Nepra to launch "Nepra Easy Approach" App for swift complaint resolution

Tamseela Akhtar

Jul 30, 2024 — 1 min read

ISLAMABAD, July 30: Nepra is set to revolutionize how electricity consumers report issues with the upcoming launch of its new mobile app, "Nepra Easy Approach." The app, designed to streamline the complaint process, will be officially unveiled tomorrow.
The "Nepra Easy Approach" app aims to provide a user-friendly platform for lodging complaints quickly and efficiently. From power outages to over-billing issues, users will be able to address their concerns through this multi-channel service delivery tool, available nationwide.
Nepra's initiative represents a significant step toward improving customer service and ensuring prompt resolution of electricity-related complaints across Pakistan.

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